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Upgraded OS
The agents Pricing engine Unified inbox Money Built in Britain Get early access
New An AI-native operating system for property management

Property management, minus the managers.

Upgraded OS staffs your portfolio with software agents. They patrol your listings around the clock — spotting demand spikes and repricing, answering guests, reshuffling cleans, preparing the VAT return — and queue anything sensitive for your yes. One workspace. Built in Britain.

The first cohort is small, and free. No newsletters.
app.upgradedos.com
HP
Unified inbox 24
Search conversations
All Unread 6 Waiting 3
Christopher Johnson2h
Is early check-in possible?
AirbnbThe Glasshouse on the GreenWaiting
Aisha Bello3h
Could we get a late checkout on Sunday?
Cityscape Loft
Marcus KingYesterday
The plumber is booked for Saturday morning.
WhatsAppHarbourside ApartmentReplied
Seaside VillaMon
Deep clean scheduled before next guest.
Internal note
Daniel SmitFri
The smart lock code worked perfectly, thanks!
Booking.comMountain View Cabin
CJ
Christopher Johnson
The Glasshouse on the Green · Sep 3 – 8 Airbnb
Assign
Quick question — what time is check-in on the 3rd?
9:03 AM
Hi Christopher, we're excited to host you at The Glasshouse! Check-in is from 3:00 PM — I'll send the door code the morning of arrival.
Marcus · 9:15 AM
Perfect, thank you. Is early check-in possible?
9:21 AM
Priya (internal): Clean finishes 1pm Wednesday — early check-in is fine from 2.
Draft ready — grounded in the cleaning rota
"Yes — the clean wraps at 1pm, so you're welcome from 2pm at no charge. I'll update your code."
Use draft Dismiss
Reply to Christopher…
AI Ops
LIVE
Thread read
SentimentPositive
AskEarly check-in
GroundingCleaning rota ✓
Approvals
Send reply — early check-in from 2pm
Approve Edit
Update door code window → 2pm
Approved · runs on check-in day
Watching 24 threads · nothing else needs you
Agent patrol — live
01:14 repriced 14 nights (+£22) · 01:31 pushed to 3 channels · 03:02 late checkout approved (+£25) · 04:18 cleaning rota reshuffled — M32 closure · 05:40 direct-site SEO refreshed · 06:15 VAT return prepared · 06:48 lockbox code rotated · 07:30 briefing ready — 2 approvals · 01:14 repriced 14 nights (+£22) · 01:31 pushed to 3 channels · 03:02 late checkout approved (+£25) · 04:18 cleaning rota reshuffled — M32 closure · 05:40 direct-site SEO refreshed · 06:15 VAT return prepared · 06:48 lockbox code rotated · 07:30 briefing ready — 2 approvals ·
One core, every channel Airbnb Booking.com Vrbo Zoopla Rightmove WhatsApp Direct
While you slept

It works the night shift. Every night.

Agents patrol the whole operation — listings, threads, rotas, the ledger — act on what they find, and log every move. This is one real night, replayed.

Keep scrolling — the log plays as you go
Night shift — agent log
07:30
You — coffee in hand
23:58Patrol begins — all quiet
01:14Demand spike — repriced 14 nights
03:02Late checkout approved (+£25)
04:18Cleaning rota reshuffled — M32 closure
05:40Direct-site SEO refreshed
06:15VAT return prepared
07:30Briefing ready — 2 approvals
All quiet — patrol running
The Glasshouse
Harbourside Apt
Bedminster Parade
Cityscape Loft
Riverside Bungalow
Mountain View Cabin
Seaside Villa
Countryside Cottage
8 listings · 3 channels · 41 upcoming stays · 24 open threads — watched continuously
Demand spike — Ashton Gate fixture announced 23:47
+£22 × 14 nights owner floor £110 ✓ pushed 01:31 — Airbnb · Booking.com · Direct
Guest asks at 03:02. Answered at 03:02.
Our flight home isn't till Sunday evening — could we keep the flat until 1pm? Aisha · SMS · 03:02
Policy: allow late checkout if no same-day arrival · fee £25 Sunday changeover idle until Monday ✓ — within your rules, no wake-up needed
Of course — the flat's yours until 1pm Sunday. I've added the £25 late checkout to your booking and updated your door code. Safe flight home! sent 03:02 · auto-approved under policy
+£25 written to booking #4790 — logged, reversible
M32 closed 14:00–19:00 Friday. The rota noticed.
Seaside Villa — deep clean · Dana Fri 15:00 Fri 10:00
Cityscape Loft — changeover · Priya Sat 11:00 · unchanged
Dana pinged on WhatsApp — "new time works" · confirmed 05:02
Traffic, weather and turnover windows are checked against every visit, every night.
Your direct site, quietly sharpened.
harboursidestays.co.uk · <title>
Home — Harbourside Stays
Bristol Harbourside apartment with parking — from £128 | Harbourside Stays
meta description
Sleeps 4 by the water, 8 min walk to Temple Meads. Instant book, self check-in, no booking-site fees.
3 pages retitled sitemap pinged Search Console — 0 errors
Every direct booking it wins is commission you don't pay.
VAT quarter ends in 9 days. It's already done.
VAT return · Q2 Apr–Jun
Box 1 — VAT due on sales£4,212.40
Box 4 — VAT reclaimable£1,318.22
Box 5 — net VAT to pay£2,894.18
Assembled from 214 ledger lines · queued for your approval — never filed without you
Good morning. While you slept:
Repriced 14 event nights (+£22)
Late checkout sold (+£25)
Cleaning rota rerouted round the M32
Direct-site SEO refreshed
VAT return prepared for sign-off
Lockbox codes rotated for 3 arrivals
+£212
upside secured tonight
2
approvals waiting for you
0
guests kept waiting
Review approvals
6 actions taken tonight every action grounded in your records · logged · reversible
Why this, not another PMS

A PMS gives you tabs. This gives you staff.

Property software has always been a filing cabinet with a login — it stores what happened and waits for you. Upgraded OS is the colleague who works inside it. The difference shows up in your evenings, and in your payroll.

Any PMS · messaging
A shared inbox you still have to answer.
Upgraded OS
Replies drafted and sent — 3am included — under rules you set.
Any PMS · pricing
A rules engine you configure and babysit.
Upgraded OS
An analyst repositioning every listing nightly against live comps and events.
Any PMS · operations
A task board you populate yourself.
Upgraded OS
Work that schedules itself around traffic, weather and turnovers — and tells the cleaner.
Any PMS · money
CSV exports for your accountant to untangle.
Upgraded OS
VAT prepared from the ledger, owner statements drafting themselves.
Any PMS · posture
Software that waits for clicks.
Upgraded OS
Agents that patrol — finding demand spikes, gaps and risks before you're awake.
2M+
market observations behind every price, gathered by our own crawler
Nightly
every listing repriced from scratch while you sleep
1
workspace for pricing, comms, operations and money
100%
UK-built and UK-hosted, data under UK jurisdiction
Agentic operations

Autonomy you can audit.

You set the leash, per property and per action: let it act alone where you're comfortable — 3am replies, price nudges, rota moves — and queue everything else as an approval card. Every act cites your own records — the rota, the booking, the ledger line — or it doesn't act. Everything is logged. Everything is reversible.

Approvals feed live
Guest reply · The Glasshouse on the Green
Confirm early check-in from 2pm, free of charge, and reissue the door code.
Approve & send Edit
Maintenance · Harbourside Apartment
Book the plumber for the dripping tap — Saturday 9:00, guest notified either way.
Approve Reschedule
Pricing · Cityscape Loft
Push +£22 across 14 event nights — stadium fixture, comps already moving.
Approved by Hakim · pushed to 3 channels · 2m ago
The cockpit — just talk to it
How did August land for the Montpelier owner?
Upgraded OS
£12,480 gross across the three lets → £9,942 owner net after commission, VAT and the boiler call-out. That's 6% up on July on 84% occupancy. The September statement is drafted — want it sent?
grounded in 3 ledgers · 41 bookings · 0 guesses
It escalates like a colleague
Routine gets done. Sensitive gets drafted. Ambiguous gets a question — not a guess.
It remembers your calls
Every decision you approve teaches it your house style — per property, per owner, per guest.
Pricing engine

A price that can defend itself.

Every night, every listing is rebuilt from the ground up — seasonal base, live competitor demand, occupancy, local events, and a premium for the features your comps can't match. Grounded in millions of observations our own crawler collects across the UK. No black-box multiplier: every pound is a line item you can read.

Our own market data. A proprietary crawler plus cross-channel quotes and deep-market curves — breadth and depth, owned end to end.
Events move your rates first. Concerts, fixtures and conferences lift the right nights before the market catches up.
Long lets too. A separate monthly-rent engine grounded on real rent history across four UK portfolio cities.
Nightly rebuild — Harbourside Apartment
02:14
Seasonal base
September · Fri–Sat
£128
Comp demand
38 live comps within 0.6 mi
+£14
Occupancy blend
71% booked next 14 nights
−£6
Event uplift
Bristol · stadium fixture Friday
+£22
Feature premium
Hot tub · parking — comps have neither
+£9
Floors & clamps
Owner floor £110 · max step ±15%
passed
Tonight's rate
£167
Pushed to Airbnb · Booking.com · Direct at 02:31
AB
Aisha Bello
Cityscape Loft · Aug 29 – Sep 1 · £690
SMS WhatsApp Airbnb
Hi, could we get a late checkout on Sunday? Our flight isn't until the evening.
SMS · 8:30 AM
Also — is there a hairdryer?
WhatsApp · 8:32 AM
Morning Aisha! Late checkout until 1pm is £25 — Sunday's changeover is quiet, so happy to hold it for you. Hairdryer's in the bottom drawer of the wardrobe.
drafted by AI · sent by Priya
Missed call Tue 4:12 PM — transcribed, summarised, filed to this thread
Unified inbox

Every guest, one thread.

Airbnb, Booking.com, WhatsApp, email, SMS — even phone calls, transcribed — land in one threaded inbox with the booking, the history and the notes beside the message. The thread is the unit, not the app it arrived from.

Internal notes and mentions keep the team in step. Templates handle the classics. And a grounded draft is waiting before you've even opened the thread — answered from the rota, the guide and the booking, never from thin air.

Command centre

Walk in already caught up.

Arrivals, departures and turnovers for today. The two messages that genuinely need a human. The numbers that moved overnight. One screen, before the kettle's boiled — and everything on it is a door into the work itself.

Good morning, Hakim
Thursday 16 July · 4 things today, 2 need you
4
Arrivals
2
Departures
3
Turnovers
Needs attention
Christopher J — waiting 2h on early check-in Open
Gas cert renewal — Bedminster Parade, 1d overdue Open
Occupancy
84% ▲ 3
Revenue MTD
£48.2k ▲ 6%
ADR
£142 ▲ £4
Settlement — The Glasshouse · Sep 3–8
Booking #4812
Guest paid£1,240.00
Channel fee−£43.40
Management fee 15% + VAT−£215.30
Cleaning & linen−£85.00
Owner net £896.30
Snapshotted at ingest — closed months stay exactly as settled
Financials

Guest payment to owner statement, untouched by spreadsheet.

Every booking carries its own immutable finance ledger — guest-paid, commission, VAT, expenses, owner net — frozen the moment it lands. Statements, the settlement waterfall and the client-account sweep draft themselves; you review and release.

Slice revenue and owner net by property, owner, platform or month. When an owner rings with a question, the answer is one sentence away — with the receipts attached.

The rest of the operation

It's an operating system, not a feature list.

Channel distribution
One canonical listing pushed everywhere — short-let OTAs and long-let portals alike. Every channel is an adapter, so no platform owns you.
Tasks & operations
Changeovers, inspections, compliance renewals — custom types, recurring rules and a calendar the whole team actually reads.
Guest portal
A login-light stay page: agreements, check-in guide, door codes, upsells. What guests do there flows straight back to staff and the agent.
Reservations & tenancies
Short lets and long lets in one system of record — nightly stays and monthly tenancies, without running two stacks.
Listing intelligence
Years of calls and messages mined into per-property playbooks: what goes wrong, where, and the fix that actually worked last time.
Locks, codes & check-in
Smart-lock codes issued per stay, check-in and check-out flows, guides and fees — the whole arrival, handled.
Sovereign by design

Built in Britain. Kept in Britain.

Engineered in Bristol by UK engineers and data scientists. The models run on UK-hosted infrastructure, your data stays under UK jurisdiction, and the intelligence is trained on British market reality — official rent statistics, UK events, UK seasonality. Not a Californian average with the currency swapped.

UK-hosted AI, end to end
Inference and data on British infrastructure. Nothing about your guests or owners leaves UK jurisdiction.
Trained on British ground truth
Official rent history across our portfolio cities, UK event calendars, UK seasonality — priced for here, not everywhere.
Bristol, not a branch office
Built by The Upgrade Authority Ltd — a registered UK company you can look up, ring up, and meet.
Provenance

Forged in a working portfolio, not a pitch deck.

The Upgrade Authority manages real short-let and long-let homes across the West of England. Upgraded OS is the system we built for ourselves when nothing off the shelf survived contact with a changeover Friday — then kept building.

Every feature exists because our own operation demanded it: the 2am guest, the owner who rings about one line on a statement, the plumber who only answers on WhatsApp. It runs our portfolio today. Early access is the first time it runs anyone else's.

Operators first, vendors second Short + long lets, one book Bristol & Bath grown
Early access

Be first in.

The first cohort is deliberately small — a handful of operators we onboard personally, whose portfolios shape what ships next. Tell us a little about yours and we'll email once, when your invite is ready.

Founding-cohort pricing, locked for life
White-glove migration from your current stack
A straight line to the people building it
We'll email you once, when your invite is ready. Your details stay in the UK, like everything else here.
Questions

Asked and answered.

When can I use it?

The platform already runs a live portfolio daily. Early access opens in small cohorts — request a place and we'll email when yours is ready.

I'm not technical. Is this for me?

Especially for you. If you can run a WhatsApp group you can run Upgraded OS — the system does the work and asks in plain English. The depth is there for those who want it, invisible for those who don't.

What does it replace?

Your PMS, channel manager, pricing tool, guest-messaging app, task board and the owner-statement spreadsheet. One workspace, one bill, one system of record.

Where does my data live?

In the UK, on UK-hosted infrastructure — including the AI. Your guests, owners and numbers stay under UK jurisdiction, full stop.

I run long lets, not holiday lets.

Both live here. Tenancies sit beside reservations, and a dedicated monthly-rent engine prices long lets on real UK rent history.

Which channels does it cover?

Airbnb, Booking.com and Vrbo for short lets; Zoopla and Rightmove for long lets; direct bookings throughout. Channels are adapters — more arrive without re-platforming.